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3002 Avaya IP Office Platform Configuration and Maintenance guide |

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Exam Code: 3002 Avaya IP Office Platform Configuration and Maintenance guide January 2024 by team

3002 Avaya IP Office Platform Configuration and Maintenance

Exam: 3002 Avaya IP Office Platform Configuration and Maintenance

Exam Details:
- Number of Questions: The exam consists of approximately 60 multiple-choice questions.
- Time: Candidates are given 90 minutes to complete the exam.

Course Outline:
The Avaya IP Office Platform Configuration and Maintenance course is designed to equip professionals with the necessary knowledge and skills to configure and maintain the Avaya IP Office Platform. The course covers the following topics:

1. Introduction to Avaya IP Office
- Overview of Avaya IP Office and its components
- Understanding IP Office applications and features

2. IP Office System Configuration
- Initial system setup and configuration
- IP Office Manager application and user interface
- Configuring system parameters and settings
- Licensing and authentication

3. IP Office User Management
- User creation and management
- User rights and permissions
- User authentication and passwords

4. IP Office Endpoint Configuration
- Configuring IP phones and endpoints
- Extension assignment and configuration
- Endpoint licensing

5. IP Office Call Routing
- Call routing concepts and strategies
- Incoming and outgoing call routes
- Time profiles and schedule-based routing
- Hunt groups and line groups

6. IP Office Voicemail and Unified Messaging
- Configuring voicemail services
- Voicemail user setup and management
- Voicemail features and settings
- Integrating voicemail with email

7. IP Office System Monitoring and Troubleshooting
- Monitoring system health and performance
- Diagnostic tools and troubleshooting techniques
- Log analysis and system reporting
- Firmware upgrades and patches

Exam Objectives:
The exam aims to assess candidates' understanding and proficiency in the following areas:

1. Avaya IP Office Platform Architecture
2. System configuration and setup
3. User management and authentication
4. Endpoint configuration and licensing
5. Call routing and telephony features
6. Voicemail and unified messaging configuration
7. System monitoring and troubleshooting techniques

Exam Syllabus:
The exam syllabus covers the topics mentioned in the course outline, including:

- Overview of Avaya IP Office
- IP Office system configuration
- IP Office user management
- IP Office endpoint configuration
- IP Office call routing
- IP Office voicemail and unified messaging
- IP Office system monitoring and troubleshooting

Candidates are expected to have a thorough understanding of these topics to successfully pass the exam and demonstrate their proficiency in configuring and maintaining the Avaya IP Office Platform.
Avaya IP Office Platform Configuration and Maintenance
Avaya Configuration guide

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Avaya IP Office Platform Configuration and Maintenance
Question: 52
Which item lets you see the progress of a software upgrade on an expansion system?
A. IP Office Manager on the expansion system
B. System Monitor Program
C. System Tab
D. Web Manager
Answer: D
Question: 53
In which folder on the system SD card would you place the firmware files (.bin) for an IP
A. /temp
B. /Ivmail
C. /dynamic
D. /primary
E. /backup
Answer: D
Question: 54
If ISDN/PRI calls are getting dropped, which tool should be used to troubleshoot the issue?
A. Debug Manager on DTE port
B. Debug View with default filters
C. System Monitor with ISDN L3 filter options enabled
D. SSA Snapshot
Answer: C
Question: 55
Where is the TCP streaming Tool found?
B. In Monitor
C. In Manager
D. In Web Manager
Answer: C
Question: 56
When using the System Status Application to troubleshoot an issue, which two are used for
collecting data? (Choose two.)
A. Snapshot
B. Selective View
C. Continuous Log
D. Resource View
E. Development Tracing
Answer: A, C
Question: 57
A customer is experiencing clipping and drop outs when speaking with a deskphone at remote
site in an SCN. Which two methods could a technician use to help identify the cause of the
problem? (Choose two.)
A. Watch QoS statistics in SSA.
B. Change the Mode from A-law to u-Law.
C. Compare calls to local and remote extensions.
D. Change codecs in the IP Office.
E. Use Monitor to observe Jitter and packet loss.
Answer: A, E
Question: 58
Which three statements about IP Office Server Edition (non-Select) are true? (Choose three.)
A. IP Office Server Edition is a software-based solution.
B. IP Office Server Edition requires a primary and secondary server.
C. IP Office Server Edition can be upgraded to the Select version.
D. IP Office Server Edition Non-Select can be expanded to support 2000 users.
E. IP Office Server Edition must have at least one expansion system to support SIP trunks.
Answer: B, C, D
Question: 59
Which three statements are requirements for installation of IP Office Server Edition on an
Avaya Supplied server? (Choose three.)
A. Install it from either DVD ISO or from USB using the included Anaconda Installer.
B. Set the Ignition process to Server mode.
C. Edit the password, and configure the customer network settings and the basic Linux
D. Use the Initial Configuration Utility to set up detailed Mid-Market Server operation.
E. Install Internet Explorer.
Answer: A, B, D
Question: 60
A remote worker with Avaya Windows Communicator visits their office headquarters where the
IP Office and one-X Portal are located. Which two technologies enable the worker to re-register
locally? (Choose two.)
A. Internet
B. Split DNS
C. WiFi access
E. Border controller
Answer: A, C
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Avaya Configuration guide - BingNews Search results Avaya Configuration guide - BingNews The Guide

The Guide is a guidebook developed to facilitate faculty advancement based on the scholarship of engagement at Purdue University and beyond. Inside, you will learn about the evolution of engagement at Purdue and receive tips for framing your engagement narrative in your promotion documents. The Guide also includes a series of example vignettes that highlight engagement excellence at Purdue.

To track the utility and impact of the Guide on advancing the Scholarship of Engagement, the Office of Engagement may reach out to you in the future. Please contact us directly if you have any questions.

Mon, 08 Aug 2022 08:58:00 -0500 en-US text/html
Interop: Avaya Touts Data Networking Business With Four New Releases


Avaya will be officially debuting the products, which include an Ethernet routing switch, 802.11n wireless offerings, and a SIP gateway, at Interop in Las Vegas this week.

According to Jake Power, a former Nortel marketing executive and now director of marketing for enterprise data networks at Avaya, it'll be the first of several strategic product releases Avaya has planned for this calendar year.

"A lot of customers who had pressed the pause button in 2009 based on the whole Chapter 11 scenario at Nortel, and well, we're starting to see some momentum again," Power said. "Financial stability is a huge thing taken off the table with us coming into Avaya."

The new products, from Avaya Data Solutions, include Avaya Ethernet Routing Switch 8800, designed for enterprise data centers migrating to unified communications and virtualized environments, Avaya Wireless LAN 8100 Series, which uses "split plane" architecture for wired/wireless architecture in UC environments, and Avaya Configuration and Orchestration Manager (COM), a management application for use in Avaya's Unified Communications Management suite.

There's also Avaya Advanced Gateway 2330, a session-initiated protocol (SIP) gateway that provides voice services for branch offices in its basic configuration, and can be upgraded to include routing and WAN services, too.

"It's a great example of us integrating with the heritage Avaya voice folks," Power said of the Gateway. "It adds pure voice and SIP survivability, but it adds data functionality to a branch device, too. It's not just voice, but also data, in a flexible chassis format."

The new products, according to Avaya, are in line with the "fit for purpose" strategy it's promised will drive product development going forward.

"There are folks out there that try to be all things to all people, whether it's 'the human network' or whatever else," Power said, in a reference to Cisco. "Our game is not to be all things to all people. We want to be the epicenter of the networking market and delivering the most crucial requirements of the networking piece."

All products will be available by May 1, Power said.

Asked whether Avaya's move to develop more wireless LAN products in-house in house effectively means the end of its WLAN OEM agreement with Trapeze Networks, Power said Avaya will "not be walking away from that relationship." The Trapeze agreement will continue with previously released Avaya products, he said.

Watch for additional product debuts in June, Power said, and more launches from Avaya later in the year.

"There's a cadence of how we go to market now. It makes a lot of sense to go out at the biggest times of the year," Power said. "But this we wanted to do for Interop to show our commitment specifically around data. There was a decision made in the product group that we'd make an exception and pull data out for this one."

Fri, 22 Dec 2023 00:34:00 -0600 text/html
Avaya Inc

About Avaya Inc

Avaya provides solutions to enhance and simplify communications and collaboration, including unified communications and contact center solutions. The company focuses on cloud communications and a multi-cloud application ecosystem to deliver digital workplace and customer experience infrastructure for clients in approximately 191 countries worldwide. Avaya customers include global companies like American Express, Apple, Barclays, Bank of America, Comcast, Citigroup, CVS/Aetna, GE, General Motors, MetLife, UPS, Walmart and more, along with SMB and mid-market organizations across a variety of indu... Read More

Avaya provides solutions to enhance and simplify communications and collaboration, including unified communications and contact center solutions. The company focuses on cloud communications and a multi-cloud application ecosystem to deliver digital workplace and customer experience infrastructure for clients in approximately 191 countries worldwide. Avaya customers include global companies like American Express, Apple, Barclays, Bank of America, Comcast, Citigroup, CVS/Aetna, GE, General Motors, MetLife, UPS, Walmart and more, along with SMB and mid-market organizations across a variety of industries. Avaya went public via and IPO in January 2018 and now trades as Avaya Holdings, under the ticker AVYA. Read Less

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Tue, 16 Feb 2021 09:59:00 -0600 en text/html
Avaya (NYSE: AVYA)

Why Avaya Stock Is Falling Today

Chris Neiger  |  May 10, 2022

Investors weren't happy with the company's latest financial results.

Why Avaya Stock Just Crashed and Burned

Rich Smith  |  Feb 9, 2022

Avaya just whiffed on earnings, and expects to keep on missing all year long.

Why Avaya Stock Was on Fire Monday

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The unified communications specialist reported financial results that were far better than expected.

Why Avaya Stock Crashed 13% This Morning

Rich Smith  |  May 6, 2021

Avaya's Q2 earnings miss could be only the beginning.

Why Avaya Stock Fell on Wednesday

Anders Bylund  |  Nov 18, 2020

The unified communications specialist reported mixed earnings last night.

Why Shares of Avaya Holdings Jumped Today

Timothy Green  |  Aug 10, 2020

A revenue beat and solid guidance propelled the stock higher.

Tue, 31 Jan 2023 21:58:00 -0600 en text/html
The best electric bikes of 2024

It's a new year, and if you're looking to get more active, then one of the best electric bikes could be the answer. Rather than driving your car or calling an Uber, an electric bike can get you where you want to go, and give you a little bit of exercise in the process.

Electric power-assisted bikes have exploded in popularity, because they make it easier to travel, as it doesn't require as much effort on your part to pedal. And, they're now available in all shapes and sizes — from folding models that you can carry in one hand, to large cargo bikes that can haul all your groceries and kids around town. 

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