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500-444 learning - Cisco Contact Center Enterprise Implementation and Troubleshooting (CCEIT) Updated: 2024

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Exam Code: 500-444 Cisco Contact Center Enterprise Implementation and Troubleshooting (CCEIT) learning January 2024 by Killexams.com team
Cisco Contact Center Enterprise Implementation and Troubleshooting (CCEIT)
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Question: 216
Which powerful tool supports Element Grouping, Time of Day routing, and Call Admission Control?
Answer: D
Question: 217
To which Cisco Unified Communications Manager configuration object should the call be transferred to maintain end-to-end reporting context when
an agent transfers a call to another ICM Skill Group?
A. CTI route point
B. Agent IP phone
C. Route pattern
D. Translation pattern
Answer: A
Question: 218
Which two certificates do the Cisco Finesse primary and secondary servers accept when HTTPS protocol is used to access the administration console or
agent desktop in Cisco Finesse? (Choose two.)
A. Domain validation certificate
B. Digital certificate
C. Self-signed certificate
D. Certificate authority certificate
E. Root certificate
Answer: A,C,D
Question: 219
Which two validations will be completed for the PCCE production deployment model on an ESXi server? (Choose two.)
A. Linux verification for containers.
B. The hypervisor provides enough power.
C. The lab is deployed properly.
D. Ensure that the correct servers are on the correct sides.
E. Correct RAM and CPU are being deployed.
Answer: A,C,E
Question: 220
Which tool manages IIS certificates on the CCE servers?
A. System CLI
B. Keytool
C. SSLUtil
Answer: C
Question: 221
Which sync is triggered when an administrator performs any create, update, or delete operation on a specific configuration item?
A. Automated differential
B. Push
C. Manual differential
D. OnDemand
Answer: C
Question: 222
What is used to build VXML applications?
A. Configuration Manager
B. PCCE Web Administration Manager (
C. G)
D. Call Studio development platform
E. Script Editor tool
Answer: C
Question: 223
What is important to remember about VMs when deploying Direct Attached Storage (DAS) only systems?
A. Failure of a physical server brings down only specific VMs allocated to that specific storage and installed on that VMware vSphere Host.
B. Failure of a physical server doesn't bring down all the VMs that are installed on that VMware vSphere Host.
C. Failure of a VM brings down all the components that are installed on the V
D. Failure of a VM doesn't bring down all the components that are installed on the V
Answer: A
Question: 224
Which telephony deployment is between a TDM trunk and a VOIP?
C. Voice gateway (VGW)
Answer: B
Question: 225
How is a call assigned to a call type in the PCCE system?
A. when the call terminates, and data is written to the Cisco TCD table
B. when the call is first post-routed from Cisco Unified Customer Voice Portal
C. when the call is routed to an agent
D. when a call-routing script hits the first Queue to Skill Group node
Answer: A
Question: 226
Which team is responsible for ensuring that servers designated for use by CCE VMs meet these requirements, including but not limited to Storage
System Performance and IOPS (Input/Output Operations Per Second) Requirements?
A. Design team
B. Deployment team
C. Support Team
D. Sales team
Answer: C
Question: 227
How are remote sites added?
A. PG Setup
B. Initialization Wizard
C. SPOG interface
D. Websetup
Answer: A
Question: 228
What must be enabled on the CUIC server for CUIC reports to show up in Finesse?
B. Cross Origin Resource Sharing (CORS)
C. Hazelcast
Answer: B
Question: 229
Which three modes can implement single sign-on in PCCE? (Choose three.)
A. Non-SSO
C. ldS
D. ldP
F. Hybrid
Answer: A,B,F
â SSO - Enable all agents and supervisors in the deployment for SSO.
â Hybrid - Enable agents and supervisors selectively in the deployment for SSO. ...
â Non-SSO - Continue to use existing Active Directory-based and local authentication, without SSO.
Question: 230
Which account does PCCE wizard use for logins to access the appropriate server and enable interfaces, databases, and protocols?
A. Setup login
B. Windows login
C. Local administrator login
D. Service Account login
Answer: C
Question: 231
Which three statements describe fails in the high availability of Cisco Unified Intelligent Contact Management central controller? (Choose three.)
A. If ICM Logger side A fails, router side B cannot send historical info to ICM Logger side A and is limited to ICM Logger side
B. If the private LAN fails, the Peripheral Gateways are used to help determine the active call router side of the duplex pair.
C. If ICM Logger side A fails, the impact of call processing is limited to ICM call router side
D. If one ICM call router of a duplex pair of Cisco Unified ICM call routers fails, the surviving ICM call router recognizes the failure when it receives
no response to heartbeats over the private LA
E. There is no impact on call processing during a Cisco Unified ICM Logger failure.
F. During Cisco Unified ICM call router failover processing, calls in progress in Cisco Unified Customer Voice Portal are disconnected, but all new
calls are processed successfully.
Answer: A,B,C
Question: 232
What are two upgrades for Common Ground? (Choose two.)
A. updates IP address as appropriate
B. in-place upgrades exist on VMs
C. updates Hostname as appropriate
D. includes migration of windows registry
E. includes database migration
Answer: A,C
Question: 233
Which service must be restarted after modifying the Java Keystore on the CVP servers?
A. Cisco CVP Call server
B. Cisco CVP VXML server
C. Client license service
D. Cisco CVP WebServicesManager
Answer: D
Question: 234
What is an enterprise-focused Session Border Controller (SBC) providing voice and video connectivity from the enterprise IP network to service
provider SIP trunks?
Answer: B
Question: 235
What are two functions of the Cisco CiscoCertUtil tool? (Choose two.)
A. is supported on servers running Linux Server
B. generates certificate signing requests (CSR)
C. generates self-signed certificates in the PEM format, which is an X509 extension
D. creates a log file pertaining to the operations that it performs for troubleshooting
E. validates any certificate
Answer: A,B,D

Cisco Troubleshooting learning - BingNews https://killexams.com/pass4sure/exam-detail/500-444 Search results Cisco Troubleshooting learning - BingNews https://killexams.com/pass4sure/exam-detail/500-444 https://killexams.com/exam_list/Cisco 5 Cybersecurity Career Pathways That HR Managers Should Recognize

Gordon Pelosse is senior vice president, employer engagement at CompTIA. Unlocking the potential in millions of under and unemployed.

As technology continues to advance, cybersecurity has become a critical concern for organizations across all industries. Cybersecurity specialists are tasked with protecting an organization's digital assets from a myriad of threats. To do so effectively, they must have a deep understanding of the IT infrastructure and networking principles that underpin these assets. This includes knowledge of servers, storage systems, cloud services, network protocols and data transmission.

Due to the detailed requirements and the combination of education and hands-on experience needed, many HR leaders find recruiting for cybersecurity roles challenging. It's common for hiring managers to default to a formal degree requirement as a proxy for skill, but this can be misleading.

Understanding the different ways that cybersecurity specialists can obtain their foundational skills is paramount. This is especially important because professionals in related fields can transition into security roles through a number of pathways. So it's crucial to validate whether a candidate possesses the necessary skills, rather than making hiring decisions based on what their college major was.

If your organization is in need of cybersecurity professionals, here are five pathways you should take into account.

Pathway 1: Higher Education Alternative

Associate degrees offer a structured approach to learning that combines theoretical knowledge with practical experience. This pathway can be particularly appealing to those who value a traditional academic setting, and the comprehensive education it offers, but wish to avoid the time and financial commitment of a four-year degree. Cybersecurity candidates with associate degrees can often bring a disciplined approach to problem-solving and project management to the role.

Pathway 2: Vocational Training And Certifications

Pursuing a certificate in relevant tech skill sets, such as network design or troubleshooting, provides a direct route to a career in cybersecurity. Participants can learn things like network design, implementation and troubleshooting; security concepts and best practices; and threat analysis, risk management and incident response.

Certifications can be a reliable indicator of someone's commitment to professional development and their readiness to take on cybersecurity challenges. As most reputable programs are updated regularly to keep up with the ever-changing technology and evolving threats, a certified professional is more than likely well equipped to solve problems that arise.

You should also recognize the value of vendor-specific certifications, which provide expertise in the relevant technologies that an organization uses. For example, a candidate with a Cisco Certified CyberOps Associate certification would be able to handle security in a Cisco-based network environment.

Pathway 3: Self-Directed Learning And Experience

Being self-taught is a hallmark of many successful cybersecurity professionals. Individuals who have taken the initiative to learn about infrastructure and networking through online courses, tutorials and hands-on projects demonstrate a proactive approach to their professional growth. These candidates may not have formal degrees in cybersecurity, but their self-taught skills or on-the-job training and experience can be just as valuable.

Look for evidence of self-directed learning in a candidate's background, such as participation in online forums, attendance at industry webinars or completion of online courses related to infrastructure and networking. Then, when interviewing self-directed learners, you can include technical assessments that allow them to demonstrate their knowledge and experience. These assessments can range from theoretical questions about network protocols to practical exercises involving the configuration of firewalls or intrusion detection systems.

Pathway 4: Boot Camps And Short Courses

Accelerated learning environments are for individuals looking to develop their infrastructure and networking skills quickly. Cybersecurity boot camp programs are intensive and focused, often including hands-on labs and real-world simulations that prepare participants for the challenges they'll face on the job. Short courses can provide specialized training in areas like network security, ethical hacking or cloud security. They're often designed to supplement existing knowledge and can be an excellent way for professionals with infrastructure backgrounds to pivot into cybersecurity.

Graduates from these programs are valuable employees who arrive equipped with up-to-date knowledge and practical experience. As a hiring manager, of course, it's important to evaluate the quality and relevance of the accelerated program they attended, as well as the depth of the curriculum. This can ensure you're hiring someone who fits the needs of your organization's cybersecurity function.

Pathway 5: Work Experience

Professionals with experience in system administration, network engineering or infrastructure roles have a significant advantage when transitioning to cybersecurity roles. Their practical knowledge of IT systems ensures they understand how to maintain, troubleshoot and optimize network and system performance. These skills are directly transferable to securing those same systems.

As an HR manager, you should recognize the potential to fast-track these individuals into cybersecurity careers. Their existing knowledge allows them to bypass years of foundational training, focusing instead on acquiring specific security skills.

Networking is a powerful tool when looking to recruit experienced professionals with cybersecurity talent. Professional associations, industry conferences and online communities are excellent sources for connecting with candidates who may be seeking new opportunities.


Recruiting cybersecurity talent requires an appreciation for the diverse pathways that candidates may take to gain the necessary skills. Candidates with experience in system administration, network engineering or infrastructure roles may find themselves well positioned to transition into cybersecurity. Sometimes, the talent is right under your nose, and with some upskilling and on-the-job experience, you can fast-track existing employees to cybersecurity roles. By recognizing transferable skills or nontraditional education, you can tap into a rich pool of cybersecurity talent that is both technically proficient and security-conscious.

Forbes Human Resources Council is an invitation-only organization for HR executives across all industries. Do I qualify?

Wed, 03 Jan 2024 21:00:00 -0600 Gordon Pelosse en text/html https://www.forbes.com/sites/forbeshumanresourcescouncil/2024/01/04/5-cybersecurity-career-pathways-that-hr-managers-should-recognize/
Cisco E-Learning Allows Partners To Train On-site

That's the word from Kevin MacRitchie, vice president of worldwide channels operations at the networking hardware vendor, based here.

In his role at Cisco, MacRitchie is charged with the mission of leveraging the Internet to increase partner productivity by some 5 percent per year, he said.


MacRitchie: Cisco will provide online courses for its entire product line.

A major part of that effort is Cisco's Partner E-Learning Connection (PEC) site. Launched in March 2000, PEC provides online courses for all Cisco technology specializations.

The move to online-based courses was a huge productivity enhancement, said Tom Adams, vice president of strategy and partnerships at Calence, a Tempe, Ariz.-based Cisco Gold partner. "It saves significant time and money, especially on travel costs," he said.

Cisco's e-learning site is currently in its second generation. The first generation basically consisted of books and PowerPoint slides converted to HTML, MacRitchie said. The second generation provides "prescriptive learning," where students take a test before each course, and based on the results of the test, the PEC recommends which modules of the course a student needs to take, he said. Prescriptive learning cuts the number of course modules by between 40 percent and 60 percent, he said.

Calence's Adams said the prescriptive learning system is a timesaver, but the pre-course test isn't always the same as the official certification test. "It's a situation a lot like the SAT," Adams said. "You can ace the SAT prep test and think you are prepared, but when you go for the real test, it's a whole different animal."

The next stage in development of the PEC will be third-generation e-learning, or curriculum-based prescriptive learning, MacRitchie said. Under that scenario, a student enters certification objectives, such as IP telephony and wireless certification, and the system creates a test based on the entire curriculum for those certifications. Then, based on test results, the system determines which modules of which courses the student needs to meet those objectives.

MacRitchie said Cisco expects to test the third generation of the PEC within the next six months and to roll it out within a year.

"We need the time to test it because we need to make sure that the recommendations the system makes are actually what the students need to pass the certification tests," he said.

The PEC also contains a 3-D virtual equipment lab, where students without access to a particular piece of Cisco equipment can view virtual equivalents. "You can give somebody all the course training in the world, but if they have never actually seen the router or the switch they will be working with, you can run into problems," MacRitchie said.

In the virtual lab, students can view all sides of the equipment and zoom in on particular parts as well as remove and install interface cards, he added.

MacRitchie plans to have all of Cisco's equipment represented in the 3-D lab within six months.

Another online productivity project at Cisco is Partner Access Online (PAL), through which partners can send customer satisfaction surveys and view their own customer satisfaction results on PAL. Cisco recently added attach rates for sales of its SmartNet maintenance program as well as tracking information on calls to its technical assistance center.

Mon, 01 Jan 2024 22:35:00 -0600 text/html https://www.crn.com/news/channel-programs/18828683/cisco-e-learning-allows-partners-to-train-on-site
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Partners 'All In' On Cisco's AI And Machine Learning Investments

Cisco partners say the networking giant is making a bigger bet on machine learning and artificial intelligence as major enablers to transition into a software and services-centric company.

The San Jose, Calif.-based network leader unveiled on Thursday its plan to acquire Perspica, a startup specializing in the use of machine learning to analyze streams of data in order to provide visibility throughout the entire application infrastructure stack. Perspica's technology and team will be injected into Cisco's AppDynamics division.

In May, Cisco spent $125 million on the acquisition of artificial intelligence startup MindMeld who built a platform that makes it possible for companies to create intelligent conversational interfaces for any app or device. MindMeld is being integrated into Cisco's flagship unified communications solution Cisco Spark in an effort to "bring voice AI to meeting rooms".

[Related: Cisco Launches 'Next-Generation' Services Powered By AI]

Just this week, Cisco launched a slew of new services powered by AI and machine learning that can anticipate IT failures, mitigate risk and reduced maintained costs for businesses. On Wednesday, the network leader teamed up with McAfee for AI-powered cybersecurity.

"The momentum that's behind machine learning and AI, there's a whole lot of opportunity there because if players like Cisco acquire these companies and make their solutions better by picking up these niche players, the overall message becomes a whole lot better," said Faisal Bhutto, vice president of enterprise networking, cloud, and cybersecurity for Computex Technology Solutions, a top Cisco partner.

"These bets Cisco is making on AI, machine learning, what the Internet of Things creates – that's what's going to help the business move more to software subscription services than the traditional hardware," Bhutto.

Cisco's push to tuck-in intelligence across its large portfolio was front and center in the company's biggest announcement of 2017, the Intuitive Network, an intent-based networking system that anticipates actions, stops security threats and continues to evolve and learn.

The subscription-based platform represented a significant shift in transforming Cisco into a software-centric vendor through new automation, encrypted traffic security analytics, machine learning capabilities and a new IOS, to name a few.

"[Cisco] is trying to have intelligence in every conversation. You saw that in the Intuitive Network, Perspica is another piece of the puzzle – they're trying to solve line of business problems faster," said one top executive from a solution provider who is a Gold Cisco partner, who did not wish to be named. "They're pushing that AI, automation, real-time message. You can see it in their commercials, every Cisco event seems to have 'intelligence' in the theme … so bringing intelligence up the entire IT stack."

The subscription-based Intuitive Network platform represented a significant shift in transforming Cisco into a software-centric vendor through new automation, encrypted traffic security analytics, machine learning capabilities and a new IOS, to name a few. Cisco spent $610 million in August acquiring software-defined WAN specialist Viptela to further this strategy.

The executive said Cisco's go-to-market messaging around technology like AI and the Intuitive Network isn't resonating in a big way with customers quite yet, saying its "confusing" to "many of our customers when we try to start that conversation."

"But this is just the beginning of Cisco's transformation. We're all in. I think we almost have to be [because] it's where they're going and where they want partners to invest in," said the executive.

Computex's Bhutto said Cisco is moving beyond the term "solution selling" by pushing solutions that have been injected with intelligence.

"It's, 'How about we build an intelligent solution, not just build any solution,'" said Bhutto. "A large company like Cisco will have to make these acquisitions [like Perspica] to have a comprehensive portfolio on that front."

Perspica's combination of online machine learning algorithms and real-time streaming analytics allow companies to automatically baseline system performance to identify what is normal and rapidly flag actionable alerts while providing full-stack observability, according to the company.

Partners expect the networking giant to make similar acquisitions like Perspica on the AI and machine learning front that can be quickly be implement into existing products.

"These are the right bets Cisco is making," said Bhutto. "We saw the beginning of this when ACI (application centric infrastructure) was launched, more about application control and moving the network layer up to talk to applications, then subsequently you see the intuitive network and all the innovation that they've done. I think it's the right investments, especially if they want to drive the subscription software services business."

Sat, 09 Dec 2023 08:08:00 -0600 text/html https://www.crn.com/news/networking/300094236/partners-all-in-on-ciscos-ai-and-machine-learning-investments
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Student Opinion

How Do You Feel About High School?

Scroll through some work by the winning students and educators who participated in our “What High School Is Like in 2023” multimedia challenge. Then tell us how well the collection captures your experiences.


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End-user experience – The only network metric that matters?

The traditional approach to network performance – and issue resolution – is being turned on its head. End-user experience scoring takes an outside-in approach that redefines performance around the experience of its users.

It's all too common for network engineers to spend more time hunting for the source of network performance issues than fixing them. The lack of performance metrics is not the issue. It's often a case of too many metrics obscuring the real root of the issue. In multi-cloud hybrid networking environments, problem validation, isolation, and resolution are getting harder. Yet, it's more important than ever for businesses to find a way of filtering the signal from the noise. As businesses and consumers alike embrace hyper-connectedness, the health of their digital services is increasingly a barometer of business performance. 

Complex KPIs are giving way to end-user experience 

Businesses have their set of go-to tools and metrics they use when a problem occurs. Faced with a multitude of performance indicators, this traditional inside-out approach to network performance is becoming inefficient for network teams and frustrating for end-users. For example, close to 60% of workers have technical issues that the service desk can't resolve. 

The tide is turning, with businesses increasingly recognizing the value of focusing performance metrics on the actual experience of users. Advanced tools can now dig deeper across the KPI clutter to zoom in on how users are experiencing digital interactions and provide a more comprehensive view of the state of the network. So-called end-user experience (EUE) scoring is a major shift away from complex infrastructure-centric indicators like latency or bandwidth, to name just two. By consolidating these and other metrics, businesses can get a holistic view of the health of their digital services through an easily understandable dashboard. 

End-user experience (EUE) scoring - a radical rethink

EUE scoring isn't just another metric. It turns the old troubleshooting model on its head. Instead of starting with the infrastructure and working outwards to resolve end-user issues, the EUE approach starts with the experience of its users, arguably the only metric that really matters. Rather than chasing red performance indicators, with a simple numeric EUE score, network teams can quickly understand if there's a problem impacting the business and how severe it is. 

When issues are detected, instead of wondering which users are impacted and why, multi-dimensional advanced analytics do the heavy lifting to eliminate the many operational variables and hone in on the root cause. This automated domain isolation is a game-changer for already-stretched network teams. Instead of lengthy consultations and war-room wrangling, isolating the root cause means that the appropriate experts tackle the issue earlier, improving resource utilization within the team and speeding up issue resolution. 

From prescriptive to predictive problem resolution

Faster troubleshooting might sound like a win-win for network teams and end users alike, but it's just the start. User-centric approaches to network management that leverage advanced analytics in real-time could anticipate and resolve problems before they occur. While self-optimizing networks may seem like a distant dream for stressed-out network engineers currently, user-centric metrics are already helping to alleviate capacity problems before they become critical in today's business environments. Similarly, having a holistic view of user experience can provide an invaluable first warning sign that an enterprise is under attack from a hack or a breach. 

By prioritizing the user’s perspective in network management, an EUE approach to network performances accelerates issue resolution, improves resource utilization, and even enables predictive problem resolution.

Observer Apex from VIAVI offers a comprehensive approach to end-user experience monitoring. By generating an end-user experience score for every data transaction, it provides a granular view of network performance. Harnessing machine-learning powered automated EUE scoring and offering customizable dashboards for global operational intelligence, Observer Apex not only monitors but helps IT teams elevate the digital experience for users. 

For more information, see our solutions.

Tue, 19 Dec 2023 09:59:00 -0600 en text/html https://www.networkworld.com/article/1269944/end-user-experience-the-only-network-metric-that-matters.html
Best IT Certifications for 2024

Earning specialized certifications is a surefire way to advance your career in the IT field, regardless of industry or current career level. The right certification validates your skills and knowledge, which makes you more desirable to future employers who want to attract and retain the best employees. Below, we’ll explore the top IT certifications and share how to examine your goals to choose the right path forward. 

We’ve narrowed IT certifications into specific categories to help IT professionals assess what’s available and pursue the best certifications to show their willingness to learn and develop the in-demand career skills employers want.

Best database certifications 

Database platforms have changed greatly over the years, but database technology remains important for various applications and computing tasks. Available certifications for IT professionals include those for database administrators (DBAs), database developers, data analysts and architects, business intelligence, and data warehousing specialists, and other data professionals.

Obtaining database certifications demonstrates an understanding of database concepts, design, implementation, administration and security. This can boost your credibility in the job market and show potential employers that you have the skills needed to work with databases. The best database certifications include the following:

Best SAS certifications 

SAS is one of the world’s leading firms for business analytics, data warehousing and data mining. Today, the SAS Global Certification Program offers 23 credentials across categories including foundation tools, advanced analytics, business intelligence, data management and administration.

SAS programmers remain in high demand, with a quick search of job boards showing thousands of open positions. Obtaining SAS certification shows employers that you are proficient in the company’s popular suite of tools. Some of SAS’s certification programs include the following: 

Many professionals earn certifications to help navigate their career paths. According to the IT Salary Report, 92 percent of information technology professionals have at least one certification.

Best Cisco certifications 

Cisco Systems is a market leader not only in networking and communications products, but also storage networking and solutions for data centers. Cisco offers a variety of certifications for IT professionals, ranging from entry level credentials to expert-level exams. 

These certifications prepare professionals for Cisco-related careers. A search of job boards reveals thousands of open positions for Cisco experts, underscoring the continued relevance of these skills. Some of Cisco’s certifications include the following:

Best Dell certifications 

Dell Technologies remains one of the world’s leading computing companies. In addition to its well-known hardware lineup, Dell also offers solutions for networks, storage, servers, gateways and embedded computing, as well as a broad range of IT and business services.

Becoming certified in Dell products can help make IT professionals competitive in engineering roles for server, virtualization, networking, systems, integration and data security. Additional roles include consultants, account executives, system administrators, IT managers and deployment managers.

Best mobility certifications 

In the mobile era, it has become increasingly important for network engineers to support local, remote and mobile users, as well as provide proper infrastructure. The focus on application and app development now leans more toward mobile environments, requiring security professionals to thoroughly address mobility from all perspectives.

Due to the fast-changing nature of mobile technology, not many mobility certifications have become widely adopted. However, a few of the top mobility certifications can help IT professionals stand out in this rapidly evolving field. 

If part of your job includes selling and implementing an IT solution, you may want to pursue the best sales certifications. You’ll show your organization that you’re willing to go above and beyond to reach sales targets.

Best computer hardware certifications 

As remote and computer-based work has become more common, it’s more important than ever that businesses and individuals be able to maintain their hardware. While discussions about potential computer-related jobs often revolve around software work and coding, jumping into the IT field by becoming a computer technician is an excellent starting point.

Today, thousands of hardware technician jobs are available across the country. Entering this industry becomes more accessible for those who acquire computer hardware certifications. These certifications can showcase your expertise and proficiency in the upkeep of computers, mobile devices, printers and other hardware components.

Best Google Cloud certifications 

IT pros with solid cloud computing skills continue to be in high demand as more companies adopt cloud technologies. Today, Google Cloud is one of the market leaders in the cloud computing space. 

Regardless of where you are in your IT career, engaging with certification programs can demonstrate your willingness to keep on top of rapidly evolving cloud technologies. To that end, Google has introduced a host of certifications for its cloud platform, including the following: 

Best evergreen IT certifications

In the fast-changing world of technology, it can help to focus on certifications that have stood the test of time. “Evergreen” refers to certifications that remain popular year after year. 

The top evergreen certifications are based on recent pay surveys in IT, reports from IT professionals about certifications they want or pursue the most, and those that appear most frequently in online job postings. Obtaining these credentials is one step toward ensuring that your skills remain relevant for a long time: 

Best IT governance certifications 

IT governance provides structure for aligning a company’s IT with its business strategies. Organizations faced with compliance rigors always need experienced IT pros who can see the big picture and understand technology risks. This means certified IT governance professionals are likely to remain in high demand.

Earning one of the following certifications proves a commitment to understanding the role of IT governance and its position in a company’s current and future success. Getting certified can validate your expert knowledge and lead to advanced career opportunities.

Best system administrator certifications 

An IT system administrator is responsible for managing and maintaining the information technology infrastructure within an organization. The position demands sought-after career skills, ranging from configuring and maintaining servers and clients to managing access controls, network services, and addressing application resource requirements.

If you’re in charge of managing modern servers, there’s a long list of tools and technologies that system administrators must master. Obtaining some of the most prominent system administrator certifications can demonstrate your mastery to potential employers. 

Best ITIL certifications 

ITIL, or Information Technology Infrastructure Library, was developed to establish standardized best practices for IT services within government agencies. Over the ensuing four decades, businesses of all types embraced, modified, and extended ITIL, shaping it into a comprehensive framework for managing IT service delivery. 

The ITIL framework remains the benchmark for best practices in IT service and delivery management, offering certification programs that cater to IT professionals at all levels. These training and certification courses ensure that IT professionals stay well-prepared for the ongoing evolution in IT service delivery management. There are four certifications in the ITIL certification program:

Best enterprise architect certifications 

An IT enterprise architect is responsible for designing and managing the overall structure and framework of an organization’s information technology system. Enterprise architect certifications are among the highest that an IT professional can achieve; fewer than 1 percent ultimately reach this level. 

Enterprise architects are among the highest-paid employees and consultants in the tech industry. These certifications can put IT professionals on a path to many lucrative positions. The average worker earns over six figures annually. Some top enterprise architect certifications are listed below:

To become an enterprise IT architect, you’ll need knowledge of systems deployment, design and architecture, as well as a strong business foundation.

Best CompTIA certifications

CompTIA is a nonprofit trade association made up of more than 2,000 member organizations and 3,000 business partners. The organization’s vendor-neutral certification program is one of the best recognized in the IT industry. Since CompTIA developed its A+ credential in 1993, it has issued more than two million certifications.

CompTIA certifications are grouped by skill set and focus on the real-world skills IT professionals need. Armed with these credentials, you can demonstrate that you know how to manage and support IT infrastructure. 

Best Oracle certifications 

A longtime leader in database software, Oracle also offers cloud solutions, servers, engineered systems, storage, and more. The company has more than 430,000 customers in 175 countries. 

Today, Oracle’s training program offers six certification levels that span 16 product categories with more than 200 individual credentials. Considering the depth and breadth of this program — and the number of Oracle customers — it’s no surprise that Oracle certifications are highly sought after. 

Vendor-specific certifications address a particular vendor’s hardware and software. For example, you can pursue Oracle certifications and Dell certifications to become an expert in those companies’ environments.

Best business continuity and disaster recovery certifications

Business continuity and disaster recovery keep systems running and data available in the event of interruptions or faults. These programs bring systems back to normal operation after a disaster has occurred.

Business continuity and disaster recovery certifications are seeing a healthy uptrend as new cloud-based tools grow in popularity. While business continuity planning and disaster recovery planning have always been essential, they’re becoming more critical than ever — and IT certifications are following suit.

Tue, 02 Jan 2024 09:59:00 -0600 en text/html https://www.businessnewsdaily.com/10953-best-it-certifications.html
HVACR Troubleshooting Fundamentals Technician Training Package

Product Details

For Trainers and Service Managers

This Package Features:

Two Trainer Textbook Resources That Include A Technician Textbook and Power Point Presentation

“HVACR Troubleshooting Fundamentals: Electricity & Wiring Diagrams”

“HVACR Troubleshooting Fundamentals: Refrigeration & Air Flow Systems”

Two Video Training Programs That Include A Disc Containing Quiz Questions and Resource Materials

“Electrical Fundamentals For HVACR Technicians” …Run Time 120 Minutes

“Refrigeration Fundamentals For HVACR Technicians” …Run Time 90 Minutes

Two Copies Each Of Two Technician Textbooks

“HVACR Troubleshooting Fundamentals: Electricity & Wiring Diagrams” … 420 Pages

“HVACR Troubleshooting Fundamentals: Refrigeration & Air Flow Systems” …310 Pages

Additional Free Bonus Video Program That Includes A Resource Material Disc

“Proper Use Of Test Instruments” DVD With Training Resource Guide …Run Time: 60 Minutes   A $40 Value

When these resources are implemented into your staff development program, technicians-in-training use their textbook for study and accomplishing end-of-chapter exercises.

At your regularly scheduled training sessions, the Instructor Guide and/or Power Point gives you the opportunity to assess technician progress, and the DVDs allow you to present video segments to supplement the training process.

Regular Retail If Purchased Individually:

  1. Electrical Fundamentals For HVACR Technicians DVD……………$80.00
  1. Refrigeration Fundamentals For HVACR Technicians DVD……….$80.00
  1. HVACR Troubleshooting Fundamentals: Electricity & Wiring Diagrams: Instructor Package……………………………………………………..$125.00
  1. HVACR Troubleshooting Fundamentals: Refrigeration & Air Flow Instructor Package……………………………………………………...$120.00
  2. HVACR Troubleshooting Fundamentals: Electricity & Wiring Diagrams: Student Text: $75.00 Ea………………………………………………..$150.00
  1. HVACR Troubleshooting Fundamentals: Refrigeration & Air Flow Systems: Student Text: $70.00 EA……………………………………$140.00

Total Price If Purchased Individually………………………………………….$695.00

Your Package Price…………………………………………………………….$610.00

Mon, 01 Aug 2022 13:08:00 -0500 en text/html https://www.achrnews.com/products/category/2166-books/product/734-hvacr-troubleshooting-fundamentals-technician-training-package
Network management changes as observability spans multicloud

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Wed, 20 Dec 2023 10:00:00 -0600 en-US text/html https://www.sdxcentral.com/articles/feature/network-management-changes-as-observability-spans-multicloud/2023/12/
Cisco and edForce Initiate a Learning Revolution in Indian IT

Bengaluru (Karnataka) [India], December 20: In a seismic move set to redefine the landscape of the Indian IT industry, global tech giant Cisco has inked a transformative partnership with edForce, the avant-garde of workforce skilling. This strategic alliance marks the dawn of a new era in upskilling, promising to reshape the future of learning in India.

Ravi Kaklasaria, the dynamic Co-founder and CEO of edForce, expresses his excitement, stating, "This partnership with Cisco is a game-changer for edForce. We are on a mission to empower Indian professionals with globally recognized certifications and skills. Get ready for a learning revolution!"

Cisco, boasting a record revenue of nearly $57 billion, up 11% YoY, reinforces its unparalleled expertise in Networking, Security, Collaboration, Data Center, and the Internet of Things to the Indian subcontinent through this partnership. Over 95% of companies leveraging Cisco's learning products report turbocharged efficiency, making this collaboration a gold standard in IT upskilling.

This partnership with edForce promises not just courses but an experiential journey backed by world-class instructors, certifications, and hands-on labs. It might just be the next revolution, setting the stage for organizations and professionals to not just adapt but thrive in the digital future.

In the dynamic landscape of IT, this collaboration stands as the guiding beacon propelling India's workforce towards global excellence. As witnessed with AXELOS PeopleCert's introduction of certifications through edForce, the Cisco-edForce partnership marks the crescendo of a transformative journey—a symphony of innovation and learning echoing beyond borders. Just as with esteemed partners like AWS, Microsoft, and others, edForce emerges as a disruptive force, poised to reshape and reinvent the Indian IT industry. With a trajectory marked by exponential growth and world-class partnerships, edForce is not just entering the arena; it's defining a new era with unparalleled vigor and vision. For more details visit http://www.edforce.co

About edForce

edForce, a Workforce Upskilling Accelerator, helps Enterprises, big and small, with all their learning needs – training, fresh hire onboarding, certifications, learning paths, assessments, labs, infra etc, and is handpicked as a knowledge partner by some of the finest names in the industry such as Infosys, Walmart, Siemens, Sony, Microsoft, HP, Dell, Flipkart, Amazon, Mindtree, DXC, Boston Scientific, Tech Mahindra, ITC Infotech, etc, to name a few. With a diverse ecosystem of partners and a vast portfolio of training programs, edForce delivers high-quality learning experiences in areas such as cloud computing, agile, cybersecurity, project management, and IT service management.

For more information, visit https://www.edforce.co.

Wed, 20 Dec 2023 16:02:00 -0600 en text/html https://www.deccanherald.com/brandspot/sponsored/cisco-and-edforce-initiate-a-learning-revolution-in-indian-it-2820321

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